Advanced Air (UK) Limited Online Shop Privacy and Cookies Policy

Last updated: July 2023

At Advanced Air (UK) Limited, we prioritize the protection of your privacy and compliance with GDPR regulations. We continually strive to enhance our services, and if you believe any aspect of this website violates GDPR, please contact us immediately.

For more information about GDPR and your rights, please visit the Information Commissioner's Office website.

Consent

Any processes on this website that involve the input, storage, or use of your data require your explicit consent. This typically applies to activities such as submitting enquiry forms or engaging in order or quote placements. By proceeding with these actions, you are granting us consent for the specific purpose outlined.

If you believe that consent has not been obtained for an activity involving your personal data, please contact us promptly to address your concerns.

Our systems log date and time information for consent, such as the submission of web forms.

As part of our digital marketing strategy, including search engine performance, our website employs Google Analytics and Matomo. These services may collect IP address information. Additionally, we may gather information about the source through which you accessed our website.

Individual's Rights

We strive to store legitimate, relevant, and accurate information about our visitors and customers. You have the following rights:

1. Access personal data we have stored.
2. Rectify inaccurate personal data.
3. Request erasure of your data (where it does not infringe on our contractual obligations or overriding regulations, e.g., accounting purposes).

To exercise any of the above rights, please contact us. We adhere to a strict 30-day limit for processing these requests. In exceptional cases, additional time may be required, in which case we will follow ICO guidelines and communicate with you accordingly.

Security

Our website has a secure certificate (SSL) using 2048-bit encryption, ensuring that data transmitted between the website and your device is protected.

No payment method data (e.g., card numbers) is stored on the website. All transactions involving payment are handled by a separate payment provider with the necessary security and GDPR compliance.

Sensitive personal data, such as passwords, is stored in encrypted database fields utilizing hashing algorithms with salt keys.

Cookies

Cookies are small packets of data that websites pass to a user's web browser when the user visits certain sites. When the user revisits the same website, the stored cookie data is retrieved, typically to provide changes to page views, displayed content, or functionality based on the user's previous activity.

Our Cookies:

We use a session cookie to identify you, facilitating the redirection between the mobile and non-mobile versions of our website and, on occassion, identify the source through which you accessed our website.

Third-Party Cookies:

Our website employs Google Analytics and Matamo to collect site traffic and usage information, with the goal of enhancing your website user experience.

Managing Cookies:

Users have the option to disable cookies at any time using the relevant settings in their web browser. However, this may adversely affect the browsing experience on certain websites. Refer to your browser's help system for instructions on how to disable cookies.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you leave our site using these links, please note that we do not have control over those other websites. Therefore, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites. Those sites are governed by their own privacy statements, so exercise caution and review the applicable privacy statement.